Do issue & bug tracking
smarter, together

Backlog is a popular bug tracking software with all the features software teams need to capture, assign, prioritize, and resolve bugs effectively. Using Backlog gives teams a repeatable, scalable process that ensures developers approach bug tracking in a consistent manner.

By creating an issue template in Backlog, the same information is documented for each bug. Teams can even automate this process, creating bug tracking issues automatically from support emails. Backlog’s project management tools then enable software team leaders to manage developers’ workloads, track the progress of bug fixes, and report on outcomes.

But where Backlog really shines is in the platform's ability to facilitate code and task management in one central platform. Teams can review code together in Backlog, viewing differences and exchanging inline comments to debate and verify the effectiveness of proposed remedies. Once everyone is happy with the new code, developers can merge new code directly from Backlog, completing an efficient process that allows teams to capture, work on, and complete all bug tracking from one platform.

If you’re new to bug tracking, check out our Bug Tracking Guide and learn everything you need to start properly fixing bugs today.

Backlog is a tool designed for developers, by developers. While Backlog can serve as the central hub for all software development work, many teams start by using it for issue and bug tracking – an area where the platform excels.

Backlog comes with a range of powerful integrations to the tools your team already uses every day, making it easy to add Backlog into your existing workflow. There’s support for a variety of communication platforms (such as Slack, Microsoft Teams, and Google Chat), plus developer tools, including Jenkins and LambdaTest.

Additionally, Backlog also offers version control features that enable teams to manage their code changes more effectively. The platform supports both Git and SVN repositories, making it easy for developers to track changes, collaborate on new code, and manage version history. Teams can view the progress of their tasks in familiar visual formats, including Gantt charts and Kanban boards.

Absolutely. Backlog is well suited to all kinds of software development projects – not just bug tracking. At its core, Backlog is a project management tool that helps teams organize, discuss, and track all their work in one place.

Unlike many other project management platforms, Backlog is tailored to the needs of software development teams. Teams can manage all their projects in one place, consolidating their work into a single platform that makes it easy for teams to collaborate.

With built-in Git and SVN repositories, teams can seamlessly manage their code in Backlog. There’s the ability to create project wikis that contain all project-related resources, plus plenty of visual project management tools such as Kanban boards, burndown charts, and Gantt charts

Whatever your software development needs are, Backlog is there to help you reach your goals. Today, thousands of teams worldwide are using Backlog to build better software, websites, and apps. View our customer stories to learn more about the different ways software development teams use Backlog.

For defect tracking to be effective, the process must be supported with a project management framework that helps teams track defects from identification to resolution. Backlog offers teams the perfect combination of a defect-tracking system backed by sophisticated project management infrastructure.

Teams can automate tracking defects in Backlog to integrate bug tracking tasks into their software development team’s existing workflows. Once tasks are generated, they can be assigned to specific team members with a specific due date, ensuring everyone is aligned on what needs to be done and by when. Project managers can view their team members’ workloads to understand where to assign work, and teams can view the status of each defect on Kanban boards and other visual tools.

Backlog centralizes defect tracking and project management into one system, helping teams complete their work more efficiently with increased transparency and accountability.

In Backlog, teams can create a custom issue tracking template that helps ensure all bugs and defects are documented in a standardized manner. This guarantees software developers always have the information they need to resolve bugs in an efficient, timely manner.

Backlog also allows teams to automate the creation of bug reports from customer support tickets received to email inboxes. It’s an approach that streamlines workflows by briefing issues as soon as user feedback is received, making for a far quicker resolution process.

Backlog’s project management tools help teams take a more efficient approach to resolving complex bugs together. Developers can review code, exchange comments, and merge branches directly from Backlog. The status of individual issues can be updated as work progresses, ensuring everyone understands the team’s progress toward solving issues.

Many software products available in this field are either bug tracking platforms or project management platforms; very few are both.

Backlog provides users with both bug tracking systems and comprehensive project management tools. Plus, Backlog is a fraction of the price of other platforms – making it an extremely affordable solution that offers software development teams an all-in-one bug tracking and project management platform.

Users on independent review sites offer positive feedback on Backlog. On Capterra, Backlog receives just shy of a 5.0 score, with many users praising the platform’s balance between an intuitive user interface and a powerful range of features.

There’s a lot to consider when investing in bug and issue tracking software; don’t miss our definitive guide to issue tracking software if you’re not sure what to look for.

Backlog is the perfect tool for collaborative development environments, enabling teams to work closely together on software development projects.

When developers finish their code, they can tag their teammates for review. Team members can exchange inline comments, use Backlog’s difference viewer to understand what’s changed, and share proposed changes or feedback with each other. This dramatically streamlines the code review process while creating a centralized record of all discussions. Once everyone is happy with the resolution, the new code can be merged into the existing codebase directly from Backlog.

Not all bugs are created equal: some should be resolved as soon as possible, while others are less pressing. Teams can tag their most important issues as high-priority tasks in Backlog, flagging to developers that these should be tackled first. Leaders can use Backlog to assess their team’s current workloads and assign new issues to those best equipped to resolve them.

Yes. Backlog can be integrated with all Nulab tools, including Cacoo and Nulab Pass.

By integrating Backlog with Cacoo, teams can insert Cacoo diagrams directly into comments, issues, and wikis for easy reference. Whether it’s a brainstorm or a network architecture diagram, these visual illustrations add rich context to complex issues, helping teams perform more effectively.

Nulab Pass provides teams with a centralized security system that ensures the sensitive information stored in Backlog remains confidential. Using Nulab Pass, teams can enable SAML sign-on, keep audit logs, and control access to Backlog with managed accounts.

Backlog’s issue and bug tracking tools allow teams to take a smarter, more efficient approach to resolving defects in their code. By enabling teams to collaborate more effectively and manage every stage of the bug tracking process from end to end, Backlog powers more efficient workflows.

The platform’s automated issue-creation features allow teams to begin work as soon as a bug is reported. Backlog’s comprehensive project management features ensure that issues never fall through the cracks. Together, it’s a combination that unlocks improved team productivity and performance, translating into a superior user experience.